Thank you for shopping at BloomWares.com. We strive to provide you with high-quality flower pots and excellent customer service. Please read our cancellation and return policy carefully to ensure a smooth shopping experience with us.

1. Cancellation Policy:

1.1. Order Cancellation:

• You have the right to cancel your order within 24 hours of placing it, as long as the order has not yet been shipped.
• To cancel your order, please contact our customer support team at [email protected].
• If the order has already been processed and shipped, it cannot be canceled, and you will need to follow our return policy (see Section 2).

1.2. Cancellation Fee:

• Cancellations made within 24 hours of placing the order will not incur any cancellation fees.
• Cancellations made after 24 hours or for orders already shipped will not be eligible for a refund.

2. Return Policy:

2.1. Eligibility:

• To be eligible for a return, you must contact us within 5 days of receiving your order.
• The flower pot must be unused, in its original packaging, and in the same condition as when it was received.

2.2. Return Process:

• Contact our customer support team at [email protected] to initiate a return request.
• Our team will provide you with a return authorization number (RAN) and instructions on how to return the item.
• Please make sure to securely package the item to prevent damage during transit.

2.3. Return Shipping:

• The cost of return shipping is the responsibility of the customer unless the return is due to a defect or error on our part.
• We recommend using a trackable shipping method to ensure your return is received by us.

2.4. Refund or Exchange:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund or exchange.
• If approved, refunds will be processed within 5-10 business days to the original payment method.
• If you prefer an exchange, we will ship the replacement item as soon as possible.

2.5. Non-Returnable Items:

• Customized or personalized flower pots are non-returnable unless there is a defect or error in customization.

3. Damaged or Defective Items:

• If you receive a damaged or defective item, kindly reach out to us within 3 days of receiving your order.
• Provide photos and a detailed description of the issue to our customer support team at [email protected].
• We will facilitate either a replacement or a refund for the damaged or defective item.

4. Contact Information:

If you have any questions or need assistance with your cancellation or return, please don't hesitate to contact our customer support team at:

Email: [email protected]

Bloomwares.com reserves the right to update or modify this cancellation and return policy at any time.

Please visit our website to access the latest version.

By shopping at Bloomwares.com, you agree to abide by this cancellation and return policy.

Bloomwares- Crafted With Passion

Website: https://bloomwares.com